CEO
Welcome Statement:
Customizable welcome statement video of your
CEO. (Time: Approximately 1-2 minutes depending
on your content)
Introduction
Presentation explaining the objectives of the
course and how your organization’s success
depends on the ability of its employees to
interact well with people that are different
from themselves. This section also contains a
brief online tutorial of how to navigate and use
course features. (Time: 2 minutes)
What is Diversity?
Presentation outlining how most people tend to
automatically think about differences in race or
gender. Yes, diversity does pertain to
differences and race and gender,
but diversity
also pertains to more subtle differences such as
… (Time: Approximately 2-3 minutes)
Facts and Figures: Diversity
in the United States
Interactive exploring 10 interesting facts and
statistics about diversity in the United States.
(Time: Approximately 2-3 minutes)
Business Advantages of
Diversity
Presentation portraying how diversity isn’t only
the "right thing to do both ethically and
professionally," but rather implementing
diversity and inclusion programs will directly
benefit your company’s bottom line. (Time:
Approximately 2 minutes)
Perspectives Exercise
Interactive exercise to illustrate a key point-of-view learning point that we refer to
throughout this course. (Time: Approximately 1.5
minutes)
Your Government at Work
Presentation outlining what laws exist and how
our government assists in creating a workplace
of equality and respect. (Time: Approximately 2
minutes)
Stereotypes Exercise
Interactive exercise exploring perceptions and
how our brain subconsciously stereotypes
information. (Time: Approximately 2-3 minutes)
From Stereotypes to Prejudices
Presentation illustrating how human beings have
to realize that we all have prejudices of your
own and need to explore how integral they may be
to our decision-making. (Time: Approximately 2
minutes)
Conflict Resolution Part 1
Video and interactive exploring what happens
when a diversity misunderstanding occurs. (Time:
Approximately 2 minutes)
Intent vs. Impact
Presentation portraying how your intentions may
be good, but the impact your behavior has may be
different from the other person's viewpoint.
(Time: Approximately 2 minutes)
Conflict Resolution Part 2
Follow-up to the previous conflict video
illustrating how a manager, along with the
coworkers involved in a misunderstanding, may
address and work through the conflict at hand.
(Time: Approximately 2 minutes)
Micro-messages
An interactive exercise exploring a phrase
repeated 4 times with inflection and emphases on
different words to show how even the smallest
micro- messages can have a big impact on how
communications are perceived. (Time:
Approximately 2 minutes)
The
Fine Line
Presentation outlining how humor can unify
teams, form friendships and relieve office
stress. But, determining where the lines are
drawn between a simple joke and disrespectful
behavior can be blurred. (Time: Approximately 2
minutes)
Cultural Differences
Presentation explaining differences due to
culture and geographic location. (Time:
Approximately 2 minutes)
Differences Examples
Interactive that points out ways that cultures
may differ. (Time: Approximately 3 minutes)
Cultural Differences:
Scenario
Vignette with two colleagues from different
cultures and geographic locations engaged in a
meeting with cultural boundaries. We then
explain how these boundaries, even the smallest,
can impact how a message is received. (Time:
Approximately 3 minutes)
Cultural Differences: Follow Up
Follow-up on the previously viewed vignette
explaining how each colleague’s culture may have
been misconstrued due to their culture. (Time:
Approximately 3 minutes
World
Perspectives Exercise
Interactive exploring countries, their cultural
backgrounds and fun facts outlining how to (and
how not to) communicate and conduct business in
particular countries. (Time: Approximately 2-10
minutes depending on how many cultures are
explored)
Cultural Differences:
Putting It All Together
Follow up presentation that ties together all of
the information we have learned about cultural
differences, and how we can leverage this
knowledge to avoid conflict and improve
communication (Time: Approximately 3 minutes)
What Are My Employer’s Policies?
Interactive allowing your company to place your
diversity and inclusion policies into our
e-learning course. We then allow for an employee
to email these policies to themselves or print
the document. (Time: Approximately 2 minutes)
Inclusion: Harnessing Diversity
Presentation outlining how the concept of
diversity in the workforce goes beyond simply
recognizing and respecting differences or
adhering to Equal Employment Opportunity
requirements. To harness the true power of
diversity, we must also practice inclusion.
(Time: Approximately 2 minutes)
Inclusion and You
Presentation illustrating steps that you, as an
individual, can do to practice inclusion. (Time:
Approximately 3 minutes)
"What Would You Do?" Scenarios
Three (3) modules each presenting a situation and
diversity challenge that you could very
well be faced with in your organization.
The viewer is then challenged to make the
best choice based on what they have learned and then
hears the explanation to their choice.
(Time: Approximately 3 minutes each). (Time:
Approximately 5-7 minutes)
Post-Assessment Test
A multiple choice test designed to review key
learning points, policies and procedures that
you have learned. (Time: Approximately 5-7
minutes)
Conclusion
Final presentation reiterating how diversity
represents a tremendous source of strength if we
learn how to use our differences to our
advantage. (Time: Approximately 2 minutes)
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