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Challenge:
With diversity challenges rising within their organization,
UMHS needed the ability to share their knowledge of
Diversity across their health system through an engaging
and interactive course. Improving the manner in which
UMHS distributed and tracked participant results would
inevitably promote ongoing learning and growth.
Solution:
In keeping with current
training policies and initiatives, our development
team created a custom, high-impact
multimedia training course to enable the UMHS staff
to successfully deal with the daily challenges and
opportunities of leading, managing and working with
diverse coworkers and clients.
To maintain the viewer's attention, this SCORM compliant
course consisted of learning
interactives and vignettes, guided by narrators
and carried out by acting troops.
We
then created a custom Online Learning
Management System (LMS) to register participants,
provide
book-marking functionalities, perform
course scoring, and generate
progress reports. This LMS, in addition to this
course, provided the ability to manage subsequent
courses, collecting all participant data in one centralized
location.
Process:
Our
team collaborated closely with a director-level committee
and various IT departments from UMHS to creatively
develop, implement, and test the e-learning course
and it's Learning Management System
across multiple operating systems. The result architecture
suited multiple
operating systems to ensure that the portal met
the various needs of UMHS personnel.
Following well-defined technology guidelines and course
requirements, our team tested
the platform extensively to ensure solution integrity
at the end of the developmental process. The outcome
was a delivery of a PC
and Mac based system, with 25% more functionality
than originally requested.
Impact:
Our group
successfully distributed the e-learning
course while launching the custom online Learning
Management System providing key
benefits such as:
Participant Course
Registration, Login, Bookmarking, and Scoring
Centralized repository for course data Improved knowledge
transfer Web-based
access to the client and all course participants Administrative
reporting to compile participant progress and completion
Technologies:
SCORM Data Modeling
Microsoft ASP.NET
VB Script
JavaScript
XML
Macromedia Flash MX
Windows Media
Web Services
Testimonial:
"Excellence Through Diversity
made web based training easy for our managers and
leaders. From helping our organization develop courses
for our Diversity Training Initiatives, to creating
a custom web-based Learning Management System to capture
our results, their teams were insightful and passionate
about their work. Thank you, so much for your great
work and support of this product!"
Cathy Frank Human Resources |
